Tampa, Florida · Serving healthcare operators nationwide

The operations partner behind healthcare businesses.

Health Experts Reliance Organization LLC — H.E.R.O. — runs the administrative, financial, and growth infrastructure that home health agencies, medical practices, and wellness clinics depend on. Payroll administration, EMR licensing and support, supply procurement, billing operations, consulting, marketing, and purpose-built software — delivered under one accountable service agreement.

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Services

Four service lines. One accountable partner.

Every engagement is scoped in writing before work begins. Clients contract for one service line or combine several under a single monthly agreement.

Service Line 01

Back-Office & Administrative Operations

We run the operational functions healthcare businesses cannot afford to get wrong, as a managed service.

  • Payroll administration and coordination with payroll processors
  • EMR and practice-management platform licensing, setup, and ongoing support (including Axxess)
  • Medical and clinical supply procurement and vendor management
  • Billing operations support, claims follow-up, and accounts-receivable tracking
  • Credentialing paperwork, document control, and recordkeeping support
  • Vendor, subscription, and expense administration
Service Line 02

Consulting & Advisory

Operational and financial guidance for owners who need a clear answer, not a 90-page deck.

  • Agency and practice startup guidance, licensing and application support
  • Operational process design, SOPs, and staffing structure
  • Financial operations review, cash-flow analysis, and intercompany accounting structure
  • Compliance readiness and survey preparation support
  • Fractional operations leadership on a retained basis
Service Line 03

Marketing & Growth

Patient and referral growth programs built specifically for healthcare service businesses.

  • Brand, website, and landing page development
  • Content production and social media management
  • Paid advertising strategy, setup, and management
  • Lead capture, CRM setup, and follow-up automation
  • Referral-source and community outreach programs
Service Line 04

Software & Technology

Internal tools and dashboards we build, host, and maintain for our clients.

  • Custom operational dashboards and reporting tools
  • Workflow and back-office automation
  • Systems integration between EMR, billing, payroll, and CRM platforms
  • Hosting, maintenance, security updates, and user support

Who we serve: H.E.R.O. contracts with businesses — home health agencies, medical and wellness practices, and healthcare management companies. We do not sell products or services to individual patients, and we do not provide medical care, medical advice, diagnosis, or treatment.

How We Work

From first call to work delivered.

Consultation

A no-cost discovery call. We review your current operations, systems, and the gap you need closed.

Written Proposal

You receive a written scope of work listing exactly what is included, the fee, and the billing schedule. Nothing starts until you approve it.

Onboarding

Systems access, documentation, and handoffs are completed. Most engagements begin delivering within 5–10 business days of a signed agreement.

Delivery & Billing

Work is delivered on the agreed schedule with a named point of contact. Invoices are issued electronically and paid securely online.

Pricing & Billing

Quoted in writing. Billed by invoice. No surprises.

H.E.R.O. does not sell packages off a shelf. Because scope varies by agency size, census, systems, and service line, every engagement is priced in a written proposal before any work begins. Below is how our engagements are structured and billed.

Structure

Monthly Retainer

Ongoing back-office, marketing, or advisory support billed at a fixed monthly fee. Typical engagements range from $2,500 to $15,000 per month depending on scope and headcount supported.

Structure

Project Fee

Defined-scope work such as an agency startup, a systems migration, a website, or a custom tool. Typically $1,500 to $25,000, quoted per project and billed in milestones.

Structure

Pass-Through Costs

Software licenses, supplies, advertising spend, and similar third-party costs purchased on a client's behalf are billed at cost and itemized separately on the invoice.

Billing terms

Currency
United States Dollars (USD)
Payment methods
Credit and debit card, and ACH bank transfer, processed securely by Stripe
How you are billed
Electronic invoice emailed to your billing contact — no automatic charges without an agreement in place
Retainer billing
Monthly in advance, on the first business day of the service month
Project billing
Deposit at signing, balance at agreed milestones or on completion
Payment terms
Net 15 from invoice date unless the signed agreement states otherwise
Service delivery
Services are performed remotely and delivered electronically; no physical goods are shipped
Cancellation
30 days' written notice on retainers — see our Refund & Cancellation Policy
About

Built by operators, for operators.

Health Experts Reliance Organization LLC is a Florida limited liability company headquartered in Tampa. We exist because healthcare owners are forced to spend their time on payroll, software, supplies, billing, and paperwork instead of on care and growth.

H.E.R.O. absorbs that work. We hold the vendor relationships, run the administrative machinery, advise on the numbers, and build the tools — so our clients can operate a healthcare business instead of an administrative one. We work primarily with home health agencies and medical and wellness practices across Florida and nationally.

Every engagement is governed by a written service agreement, delivered by a named point of contact, and invoiced transparently.

Company facts

  • Legal nameHealth Experts Reliance Organization LLC
  • Doing business asH.E.R.O.
  • Entity typeFlorida Limited Liability Company
  • Headquarters6424 N Armenia Ave
    Tampa, FL 33604
  • IndustryBusiness support & management services for healthcare organizations
Contact & Customer Support

Talk to a person.

Existing clients and prospective clients reach the same team. Billing questions, service questions, and support requests are all handled here.

Email

billing@consultyourhero.com

We respond to all email within one business day.

Phone

(813) 807-7424

Monday–Friday, 9:00 AM – 5:00 PM Eastern Time.

Mailing address

Health Experts Reliance Organization LLC
6424 N Armenia Ave
Tampa, FL 33604
United States

Billing and invoice support: for questions about an invoice, a charge on your statement, a refund request, or to cancel a service agreement, email billing@consultyourhero.com or call (813) 807-7424. Charges from H.E.R.O. appear on your card or bank statement as HERO HEALTH EXPERTS.